PRIVACY AND COOKIE POLICY

This Privacy Policy explains how Ambacia Consulting d.o.o. (hereinafter: "Data Controller", "we", "us", or "our") collects, uses, and protects your personal data when you visit and use the website eorserbia.eu.

Our practices are fully compliant with the Law on Personal Data Protection of the Republic of Serbia (ZZPL) and the General Data Protection Regulation of the European Union (GDPR).

1. Data Controller Information

• Company Name: Ambacia Consulting d.o.o.
• Registered Address: Svetogorska 7L, 11000 Belgrade, Serbia
• Company Registration Number: 22057693
• Tax Identification Number (Tax ID): 114698692
• Privacy Contact Email: info.rs@ambacia.eu

2. Data Collection and Analytics

Our website uses Google Tag Manager and Google Analytics 4 solely to analyze website traffic and improve user experience.

Through these tools, anonymous technical data is collected, including:

• device, operating system, and browser information,
• pages visited and time spent on the site,
• approximate geographic location (at city or region level, without exact identification).

Important Note: Your IP address is processed exclusively in anonymized form (IP anonymization) and cannot be linked to your personal identity.

3. Use of Cookies

Cookies are small text files placed on your device when visiting a website.

• Necessary Cookies: Enable essential functions and technical operation of the site and do not require consent.
• Analytical Cookies: Are placed exclusively with your prior consent given via the cookie banner.

You can modify or withdraw your consent at any time by clearing cookies in your web browser settings or reopening the cookie preferences on our website.

4. Legal Basis for Processing

The processing of your data is based on your voluntary consent pursuant to Article 12, Paragraph 1, Item 1) of the Serbian Law on Personal Data Protection (ZZPL) and Article 6(1)(a) of the GDPR.

5. Data Transfer to Third Countries

Collected anonymous data may be transferred to and processed on servers operated by Google LLC in the United States, subject to Standard Contractual Clauses and appropriate safeguards required by law.

6. Your Rights

In accordance with applicable law, you have the right to access your data, request rectification, erasure ("right to be forgotten"), restriction of processing, withdrawal of consent at any time, and the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia.

7. Policy Amendments

This Privacy Policy may be updated periodically to reflect legal or technical changes. All changes will be published on this page.